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Monzo goes down with users unable to access their accounts

Aug 20, 2026 IDOPRESS

Users have been experiencing glitches when logging on (Picture: Getty)

Thousands of Monzo Bank users are experiencing issues with the app today.

Users who logged into their account were met with a message reading: ‘We’re experiencing issues. We’ll let you know when they’re resolved.’

Monzo account holders can still see their account balances and use their cards,but many have said they can’t transfer money.

A Monzo spokesperson told Metro: ‘We’re currently experiencing a technical issue and are working to resolve this as soon as possible.


‘In the meantime,we’ve moved into our backup system,Monzo Stand-In,and customers can still do most things on their Monzo app,including sending bank transfers and making card payments and ATM withdrawals.’

DownDetector showed a sharp increase in outage reports for both Monzo and Santander.

The issue hasn’t been revealed yet.

Santander users were met with a screen reading ‘Santander UK isn’t responding.’

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